TrueTermsTerms of Service
Written the way we wish every company wrote theirs: short, plain, and fair. We'd fail our own scan otherwise.
TrueTerms reads company legal and policy pages and turns them into a risk score, plain-English findings, and source evidence when available. TrueTerms is a consumer-help tool, not a law firm or legal advice service.
Accounts and plans
Free accounts include 3 policy scans per month. Pro is a monthly subscription with 100 policy scans per month and extra features shown in the app. We do not require a card for the Free plan and we do not use trial countdowns.
Billing and cancellation
Pro renews monthly until cancelled. You can cancel online from Settings or the billing portal at any time. Cancellation stops future renewals, and Pro access remains available through the paid month. We do not require phone-only cancellation, mail-in cancellation, or a long notice window.
Refunds
If we make a billing mistake or TrueTerms does not work as promised, email us within 14 days and we will review the issue fairly. We want billing problems fixed, not hidden behind fine print.
Disputes
We do not require forced arbitration, class-action waivers, jury-trial waivers, or private dispute steps before you can use normal consumer remedies available to you.
Your content
You keep ownership of anything you scan, save, or add. We use submitted policy text and scan records only to provide TrueTerms, maintain your history, operate shared company scan results, improve reliability, and run the service.
Limits
TrueTerms may be wrong or incomplete. Always read the original policy before making an important decision. We keep liability limits narrow and do not limit rights that cannot legally be limited.
Contact
Questions, refund issues, privacy requests, or account help can be sent to support@trueterms.app.